Shipping policy

Order Processing

Please allow 1–3 business days for your order to be processed and prepared for shipment. Processing times may be longer during holidays, promotional events, or periods of high order volume.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping Time

Estimated delivery times vary depending on the shipping destination and carrier.

• United States: approximately 5–8 business days
  

Please note that these delivery estimates are not guaranteed. Delays may occasionally occur due to weather conditions, customs clearance, carrier delays, or other circumstances beyond our control.

Shipping Costs

Shipping costs, if applicable, will be displayed during checkout before you complete your purchase.

We may occasionally offer free shipping promotions. Any applicable conditions will be clearly stated at the time of purchase.

Order Tracking

Tracking information will be provided when available. Please allow several days after shipment for tracking information to become active and update.

Tracking updates are provided by the shipping carrier. We are not responsible for delays in tracking updates or temporary interruptions in carrier tracking systems.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

If incorrect information is provided, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to change the delivery address.

We are not responsible for orders delivered to an incorrect address provided by the customer.

Delayed, Lost, or Damaged Packages

Delivery delays may occasionally occur after an order has been handed over to the carrier. While we will do our best to assist, shipping carriers are responsible for the transportation and delivery of packages.

If your package appears to be lost or arrives damaged, please contact us and provide your order details and any relevant information so that we can review the situation.

Customs and Import Duties

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.

These charges are the responsibility of the customer unless otherwise stated during checkout.

Changes to This Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will become effective immediately upon being posted on this website.